“Rapid response and fair pricing. Good workmanship. Pleasant staff.”
Ben GreenWhat an emergency call-out can realistically achieve at three in the morning, and what has to wait for daylight.
Our emergency cover runs 24 hours a day Monday to Friday, with Saturday and Sunday from 8:00 to 19:00.
What that means in practice is that somebody will answer, assess what you are describing, and come out if what you are describing warrants it. It does not mean a full roof repair will be carried out in the dark, because for the most part that is not physically possible.
Being straight about that is more useful than implying otherwise. What a night call-out achieves is stopping the situation getting worse.
Making a roof watertight temporarily - sheeting, weighting and tying, or temporarily refixing what has moved.
Removing something that is unsafe. A hanging ridge tile taken down and left in the garden is safer than a hanging ridge tile fixed back in a gale.
Clearing a blocked gutter or outlet, if that is reachable and is the cause.
Getting water out of a ceiling void in a controlled way before it comes down on its own.
Assessing whether anything is dangerous, and telling you plainly which parts of your house to stay out of.
Anything that needs to bond, cure or set. Mortar laid in a frost does not cure properly and fails early. Adhesives and flat-roof systems have minimum temperatures and need dry surfaces. Doing that work in the wrong conditions produces a repair that fails in the spring.
A proper diagnosis. Finding where water genuinely enters means daylight, the loft, and looking at everything uphill of the entry point. A torch beam in the rain tells you where water is arriving, which is usually not where it got in.
Working on an unsafe roof in wind. There is a point at which the right answer is to make the ground safe, cordon what is below, and go back when the wind drops. Anybody who tells you otherwise is taking a risk with somebody else's body.
Anything needing scaffolding. That is a daylight job with a delivery attached.
We do not publish prices, because a figure given without seeing the roof is a guess and you would rightly hold us to it. But it is fair to explain what moves the number, because emergency work is where people feel most exposed.
When it is. Out-of-hours work costs more than the same work on a Tuesday morning. That is the honest reason for most of the difference, and it is the same in every trade.
How you get to it. Access is the single biggest variable in almost all roofing, and at night it is worse - what is reachable with a ladder in daylight may not be safely reachable in the dark and wet.
Whether it is one visit or two. A make-safe plus a permanent repair is two visits, and if scaffolding is involved potentially two lots of access.
What is found. Storm damage frequently exposes something that was already going. That is not an upsell; it is why the second visit exists.
What should not drive it is pressure. Anybody quoting a figure on your doorstep at midnight and wanting a decision immediately is not doing you a service.
A great deal of the town was built as complete estates in the 1960s and 70s, to the same design, in the same materials, in the same few years.
That means a bad night here tends to produce several calls from the same few streets. It is not the storm picking on one road; it is fifty-year-old mortar and fifty-year-old fixings reaching the same point at the same time.
Two things follow. First, if your neighbours have had roofers out recently, mention it - it tells us what to expect before we arrive. Second, once the emergency is over, the permanent work is materially cheaper if a run of neighbours does it together, because the access is shared rather than paid for three times.
We are not going to knock on doors for you. But it is worth a conversation over the fence before anybody books the follow-up.
After a storm, vans appear in damaged streets. Somebody knocks, says your roof is dangerous, and wants a decision on the spot.
Nobody who has properly assessed your roof has done so from a passing van. Take a name and a business address, get anything they claim in writing, and ring a firm you have looked up.
If the roof genuinely is dangerous, it will still be dangerous in an hour.
The rest of the series, on the questions people ask most.
Every town has its own page, written around what the roofs there are actually like. Start with the main roof repairs page.
“Rapid response and fair pricing. Good workmanship. Pleasant staff.”
Ben Green“Brilliant company. Did a really good job worked hard, looks really good up to my expected standards which are high. Can highly recommend them.”
CHESHIRE PORCELAIN“Very professional efficient team great communication
Would definitely recommend made the process quick and easy will definitely look to keep for any future need
Thankyou”
Describe what is happening and roughly where you are, and we will come back to you — usually the same day. If water is coming in now, please call instead.
Prefer to talk? Call 07464 259566 · WhatsApp 0044 7464 259566 · Email Evensbuddy@yahoo.com
We cover Chester, Cheshire, the Wirral and Flintshire from Elton, just north of Chester.
2 Manley View
Elton
Chester
CH2 4QF
Almost all of our work happens at your property rather than here, so please call before travelling.
Monday – Friday — 24hrs — Emergency Call-Outs
Saturday — 8:00 – 19:00
Sunday — 8:00 – 19:00
Weekday emergency call-outs are answered around the clock. Weekend cover is 8:00 to 19:00.