A Leak Other Roofers Could Not Find
One of our Google reviews is worth reading before you call anybody, ours
included. Michael Price had a leaking valley. Several roofers came out, looked at
it, and could not find the problem. We found it and fixed it on the first
visit.
“I had a leak in my vally had a number of roofers to come
and take a look couldn’t find the problem Roofline’s solutions fixed
the problem first time.”
We are not printing that to say we are cleverer than everyone else. We are
printing it because it is the clearest illustration of the point above. A valley
is where two roof slopes meet and drain into each other, so it carries far more
water than the rest of the roof and it fails in ways that are almost impossible
to see from the ground. If the diagnosis is wrong, the repair is wrong, and you
pay for it twice.
Chris Hollewell’s review a few months earlier describes the same thing on a
different property — a leak in the valley, sorted within a day. Valleys are
a large part of what we do.
Common Roof Problems We Repair
- Leaking roofs
- Broken, slipped and missing tiles
- Damaged slates
- Storm and wind damage
- Leaking roof valleys
- Chimney problems
- Damaged leadwork and flashing
- Flat-roof leaks
- Ridge and verge defects
- Problems around roof windows
- Recurring roof leaks
The last one on that list is the one to take seriously. A roof that keeps leaking
in a different place each time is telling you something different from a roof
that leaks in the same place after a gale. The first is usually a roof reaching
the end of its life; the second is usually one specific defect.
Repair or Replace?
Not every leaking roof needs replacing, and we would rather repair a roof that
can be repaired than sell you a new one you did not need. There is a reasonably
objective way to tell the two apart.
Ask why the last failure happened. If there is a clear, local reason — a
branch came down, a slate cracked, a flashing lifted, a valley blocked and
overflowed — and the rest of the roof is sound, that is a repair. If the
honest answer is that it simply went, and the one before it also simply went
somewhere else, then the covering itself is failing and each repair is buying you
less time than the one before.
The diagnostic question: is there a reason this
particular part of the roof failed? If yes, repair it. If the answer keeps coming
back “no reason, it just went”, and it keeps happening in new places,
it is worth talking about the roof as a whole.
If that conversation does become the right one, our
new roof installations page covers
re-roofing, new slate and new tiled roofs, including how planning and building
regulations actually apply. We will tell you which conversation you are in.
Emergency Roof Repairs
We run emergency call-outs 24 hours a day, Monday to Friday.
Saturday and Sunday we are available from 8:00 to 19:00.
If water is coming in now, the useful things to do are: move what you can out of
the way, put something under it, and if a ceiling is bulging with trapped water,
keep people out of that room. What is not useful is going up a ladder in the
weather that caused the damage. More people are hurt inspecting storm damage than
by the storm.